Defying logic

Yesterday, I told of the painful patch on my left leg. I have just discovered it seems to be getting better..........

This probably has nothing to do with the research I have just finished on our university implementation of SharePoint 2010. I have spent a few hours over the last couple of days testing how the 'Alert' option works within the Tulip and Scolar system. In short, it's, as always, very logical (For a given definition of logical) and seems to do what it wants to do. What it doesn't do is what the users want it to do. I can understand why but I can also understand the users frustration when it doesn't do what they expect. However, thanks to my research, at least I now know the limitations and strong points of it.