So I'm down to four days and counting now. Life at the office is still rushing along with a lot of work to be done. The major difference is that the 'normal' bread and butter calls that we all love have tailed off to almost nothing and the seriously daft calls are taking precedence. All the weird requests and complaints come out of the woodwork at this time of year and they take much longer to log and solve. The team are coping well however. We are all gorging ourselves on mince pies and fancy biscuits and sneering at the idiots who keep us busy.
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